About Us
Reliable Coverage You Can Count On
Personalized Insurance for Every Stage of
Life and Work
First State Insurance Agency Southwest, Inc. is a locally owned, independent insurance agency that has served the Worthington, MN, Sioux Falls, SD, and Pipestone, MN area for more than 90 years. We write insurance in Minnesota, South Dakota, Iowa, Nebraska and Florida to support all your needs.
We pride ourselves on our customer service. Our goal is to ensure you leave happy and with the product that best serves you. We pay close attention to detail and are quality-driven.
At First State Insurance Agency Southwest, Inc., we’re not just your insurance provider—we’re your neighbors, your partners, and your advocates.
Our Mission
Our mission is to provide exceptional insurance solutions that prioritize customer satisfaction through collaborative teamwork. We are dedicated to offering personalized services, ensuring every client feels valued and secure, while fostering a culture of integrity, empathy, and trust among our team members.
Our Vision
Our vision is to be the leading insurance agency recognized for outstanding customer service, achieved through a strong commitment to teamwork, innovation, and building lasting relationships with our clients and community.
Here for the Long Haul
Our Core Values
Our values are the foundation of who we are and how we operate. They define the standards we uphold, the way we treat our clients, and the culture we foster within our team. Guided by integrity, empathy, and collaboration, we remain committed to building trust and delivering genuine care in every interaction.
Customer-Centered Care
We put our clients first by delivering personalized solutions that make them feel valued, protected, and understood.
Integrity &
Trust
We hold ourselves to the highest ethical standards, ensuring honesty, transparency, and dependability in every interaction.
Teamwork & Collaboration
We work together, leveraging our strengths to provide exceptional service and support for both our clients and each other.
Innovation & Growth
We embrace new ideas, technology, and strategies to continually improve and stay ahead in serving our clients’ needs.
Community Commitment
We build lasting relationships by giving back, supporting our community, and creating a positive impact beyond insurance.
Trusted Coverage, Local Service
We are committed to providing quality insurance products for individuals and businesses.
Whether you’re protecting your home, vehicle, business, or farm, we offer reliable coverage tailored to your unique needs.
Here for You—Now and Always
Our team of insurance professionals has a strong background and product knowledge to assist both current and new customers.
We’re here to guide and support both long-time clients and new customers with responsive service and expert advice.
Here for the Long Haul
Why we are best?
Locations
Find a local office near you and get in touch with an agent who understands your community.
Our Team
Meet the professionals who are dedicated to protecting what matters most to you.
Careers
Join a team that values service, integrity, and making a real difference for our clients.
Protect What Matters Most
Insurance Solutions You Can Trust, Backed by Decades of Local Experience
At First State Insurance Agency Southwest, we make it easy to find coverage that fits your life, your business, and your future. With over 90 years of experience, we’re here to guide you with personalized service and dependable protection—every step of the way.
Central States Insurance is now part of First State Insurance Agency Southwest, Inc. — with the same trusted service and more support.
Connect with our team today
Let’s Help You Get Started
Choosing the right business insurance can feel complicated—but it doesn’t have to be. At First State Insurance Agency Southwest, we’re here to simplify the process. Reach out to our team today to discuss your needs, get expert advice, and build a coverage plan that protects your business and supports your success.