Messaging Terms & Conditions

Terms and Conditions for SMS Communications

 

By subscribing to SMS communications from First State Insurance Agency Southwest, you explicitly agree to the following terms and conditions:

 

SMS Consent and Data Usage

Phone numbers collected through the SMS consent process will not be shared or sold to third parties and will solely be used for communications explicitly agreed upon during the consent process, including customer care, policy updates, and service notifications.

Types of Communications

SMS messages may include, but are not limited to:

  • Appointment reminders
  • Billing information
  • Policy updates and renewal reminders
  • Customer service notifications
  • Other relevant service communications


Message Frequency

The frequency of SMS communications will vary based on the nature of your interactions.

Standard Message and Data Rates

Standard carrier message and data rates may apply. First State Insurance is not responsible for charges incurred through your wireless carrier.

Opt-In Methods

You may provide consent via:

  • Physical paper forms
  • Verbal agreement captured electronically or manually

Opt-Out Procedure

You may opt out at any time by texting “STOP” or “UNSUBSCRIBE” to any SMS received from First State Insurance. Alternatively, you may contact us directly via phone or email to request removal from the SMS list.

Help and Support

For assistance regarding SMS communications, reply “HELP” to any SMS message. Additionally, you can contact our support team at info@firststateinsurance.net or call 507-376-3950 (MN) or 605-274-2545 (SD).

Standard Disclosures

Consent is not a condition of purchase. By signing up for SMS communications, you agree to our Privacy Policy and these Terms & Conditions.